Frequently Asked Questions

Here are some common questions and answers.

Let's get to know UniqueTelecom?
UniqueTelecom is a VTU website, that came into existence 2020, but began her full operation 2021. She is owned by a team of committed, faithful, trustworthy, etc team. Her mission is to provide best telecom services to anyone who comes across the platform, hope to everyone who has lost hope in the genuineness of online businesses of like minds.
UniqueTelecom Head office
UniqueTelecom's head office is located at K15 Omodowa street, Oye Ekiti, Ekiti State, Nigeria.
What is KYC and why is it important to do KYC VERIFICATION on UniqueTelecom
KYC stands for "Know Your Customer". It's a process used by businesses, especially in the financial industry, to verify the identity and credibility of their customers. The goal is to ensure that customers are who they claim to be and to assess their risk profile. KYC typically involves collecting and verifying personal information, such as: - Identity documents (e.g., passport, driver's license) - Proof of address - Biometric data (e.g., facial recognition, fingerprints) This process helps prevent fraud, money laundering, and other financial crimes. It's a crucial step in building trust and ensuring compliance with regulatory requirements.
Are my details used during KYC VERIFICATION safe?
Yes , they are. This is because UniqueTelecom is mandated by law to protect details of her users from any other individual and can't be released to any as well. The essence of the KYC verification is just to know who UniqueTelecom is dealing with and ones approved, has no value nor can be seen anymore by any of our staff.
How then can I do the KYC verification?
Please note that it's required of you to complete only KYC VERIFICATION (alone). BVN verification as of now isn't very necessary. How to complete KYC VERIFICATION 👉 Click on the 3 short dashes on the top right corner of UniqueTelecom website/app. 👉 Click on KYC verification from the menu seen from the left part of the screen. 👉 Fill in and as well upload the necessary files. N/B: You can upload any means of identification (voter card , student ID card ,etc) KYC VERIFICATION it not a long process as it gets approved on time.
How then do I fund my wallet?
👉 Click on fund wallet 👉 Click on create wallet account number 👉 The system fetches out your details. 👉 Click on fund wallet again. 👉 And your details are ready. (Account number number once generated, you can go ahead using it all the time) 👉 Copy the designated account number then proceed to your bank app for a transfer. 👉 Once the transfer is successful, please return to UniqueTelecom app, and your wallet will be funded.